PRIVACY POLICY

Last updated: 17/10/2025
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‍La Vinci Events respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.lavinci.com.au) or engage with our services.

‍1. Information We Collect: We collect personal and contact information only as needed to provide our services, including:Your name, email address, and phone number when you submit a booking form or enquiry.Event details such as date, location, and specific hire items requested.Payment information for processing deposits and balances (handled securely through our invoice system).Any communications you have with us via email, phone, or social media.We may also collect limited technical data (such as cookies and analytics data) to help us understand site usage and improve your online experience.

‍2. How We Use Your Information: Your information is used only for purposes directly related to our business operations, including:Managing and confirming bookings and invoices.Delivering, setting up, and collecting hire items.Communicating with you about your booking and event requirements.Sending important updates such as payment reminders or service information.With your consent, sending promotional emails or newsletters about new products or special offers.We do not sell or share your personal information with third parties for marketing purposes.

‍3. Data Storage and Security: All personal and payment details are stored securely using industry-standard encryption and access controls.
We take reasonable steps to protect your data from unauthorised access, alteration, or disclosure.
Only authorised La Vinci team members have access to client information.

‍4. Payments and Third-Party Services: Payments are processed through secure banking or invoice systems.
When you click a link to make a payment or view an invoice, you may be redirected to a secure third-party payment gateway.
We do not store your credit-card details on our servers.

‍5. Cookies and Analytics: Our website may use cookies or analytics tools (e.g., Google Analytics) to improve functionality and track user experience.
These cookies collect non-identifiable information such as browser type, device, and pages visited.
You can disable cookies at any time through your browser settings.

‍6. Photography and Marketing Use: By hiring from La Vinci Events, you consent to photographs or videos taken of your event setup being used for marketing and social media promotion, unless you request otherwise in writing.

‍7. Access and Corrections: You may request access to, or correction of, your personal information at any time by contacting us via email at hello@lavinci.com.au.
We will respond within a reasonable timeframe and provide assistance in line with Australian privacy laws.

‍8. Data Retention: We retain booking and payment records only for as long as necessary to comply with legal and accounting obligations.
Once no longer required, data is securely deleted or anonymised.

‍9. Your Rights: Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:Request access to the information we hold about you.Ask for corrections to inaccurate data.Withdraw consent for marketing communications at any time.

‍10. Contact Us:
‍If you have any questions about this Privacy Policy or how we handle your data, please contact:
+61 411 483 407
hello@lavinci.com.au
www.lavinci.com.au